Contact

Customer Support Email

Have a question or need assistance? Our customer support team is here to help! You can reach us via email at support@thesilkybeauty.com. Whether you need help with an order, have product inquiries, or want to provide feedback, we're just an email away. We strive to respond to all inquiries within 24 hours during business days. If you contact us over the weekend or on a holiday, we’ll get back to you on the next business day.

Chatbot Support

Need quick help? Our chatbot is available 24/7 to assist you with common questions, track your order, provide product information, and guide you through the shopping process. Just click the chat icon at the bottom of the page to start a conversation. If the chatbot can’t solve your issue, it will seamlessly connect you to a live customer support agent during business hours for further assistance.

We’re committed to providing you with the best possible shopping experience and are always here to help!